Plugins & Skills

Categories: AI, Product

Summary

ChatGPT Work's plugins and skills features enable knowledge workers to automate repetitive multi-app workflows—like scheduling meetings and prepping briefs—by connecting Gmail, Google Calendar, and other tools, then saving the entire process as reusable instructions.

Key Takeaways

  1. Plugins integrate ChatGPT directly with existing tools (Gmail, Google Calendar) to access and act on data across multiple apps simultaneously, eliminating context-switching and manual data gathering.
  2. Skills are reusable instruction sets that codify entire workflows—like meeting prep—so repetitive multi-step tasks (finding emails, scheduling, drafting agendas) can be executed with a single command next time.
  3. The workflow demonstrated saves time by having ChatGPT synthesize scattered information (client email, calendar availability, preferences) into a structured meeting brief covering objectives, priorities, decisions, risks, and next steps.
  4. Skills enable validation before deployment—testing the skill on a second meeting ensures consistent formatting and correct email context before relying on it for future use.
  5. The feature works across desktop app, web (work mode), and mobile at chatgpt.com, giving founders flexibility to automate workflows from any device or interface.

Related topics

Transcript Excerpt

You know that feeling when you need to schedule a meeting, but everything you need to know is scattered? I need to schedule a kickoff for a client's website redesign, and I want to walk in with a plan. The client already sent the pages they want updated. Their launch date and a few sites they like. I'm going to have ChatGPT find that email, schedule the meeting, and build a brief to prep me. Then I'll save the process as a skill I can use the next time I need it. I'm using the desktop app here, but you can also do this in work mode on the web or mobile at chatgpt.com. Plugins connect ChatGPT Work to the apps I already use. Gmail is already connected, so ChatGPT and I'm adding Google Calendar can find a time and schedule the meeting. I'll open Plugins, search for Google Calendar, and select…

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